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Raise Guarantee
Whether you’re buying discounted cards, earning Raise Cash for face value cards, or selling cards for cash, we want to ensure you have the most positive experience on Raise. With this in mind, every order is backed by the following Money-Back Guarantee.
For one year from your original date of purchase, Raise covers:
- Cards that are not active
- Cards with an inaccurate balance
- Cards delivered as a different brand than ordered on Raise
- Physical cards not received within 30 days from the date of purchase on Raise, provided that you let Raise know within the first 90 days your physical card never arrived.